Jurnal Manajemen dan Bisnis Equilibrium https://ojs.unr.ac.id/index.php/Equilibrium <p>The Journal of Management and Business Equilibrium (MBE) is an OPEN ACCESS JOURNAL with an electronic scientific journal that publishes the results of management and business studies. MBE is published regularly every 6 months in an online format. The MBE editors accept the results of written studies in economics, management, business, and entrepreneurship, both empirical and theoretical studies that are analyzed qualitatively and quantitatively and have never been and will not be published in other media. The incoming text will be evaluated and edited for uniformity of formats, terms, and other procedures following the prevailing environmental style for the Journal of Management and Business Equilibrium (MBE) of the Ngurah Rai University Denpasar's Faculty of Economics and Business Denpasar. Furthermore, the manuscript will be reviewed and analyzed by the Bestari Partner Board consisting of 6 State and Private Universities, and consists of 1 Professor and 9 Lecturers with Doctoral degrees and already has a Scopus ID. The Journal of Equilibrium Management and Business (MBE) is published and managed by the Faculty of Economics and Business, Ngurah Rai University, Denpasar.</p> Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Ngurah Rai en-US Jurnal Manajemen dan Bisnis Equilibrium 2443-3934 <p>This work is licensed under a <a href="http://creativecommons.org/licenses/by-sa/4.0/" rel="license">Creative Commons Attribution-ShareAlike 4.0 International License</a>.</p> PENGARUH KOMPETENSI DAN KEPEMIMPINAN TRANSFORMASIONAL TERHADAP PRESTASI KERJA KARYAWAN PADA KOPERASI MERTA RAUH DESA SEDANG BADUNG https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1264 <p><em>Every company always strives so that employees involved in company activities can provide the highest work performance possible to realize the goals that have been set. The formulation of the problems in this study are: 1) Does competence have a partial effect on employee performance at the Merta Rauh Cooperative, Sedang Village, Badung Regency? 2) Does transformational leadership have a partial effect on employee performance at the Merta Rauh Cooperative, Sedang Village, Badung Regency? 3) Does competence and transformational leadership simultaneously effect on employee performance at the Merta Rauh Cooperative, Sedang Village, Badung Regency? Data were analyzed using multiple linear regression analysis. The results showed: 1) Competence has a positive and significant partial effect on employee performance at the Merta Rauh Cooperative, Sedang Village, Badung Regency. 2) Transformational leadership has a positive and significant partial effect on employee performance at the Merta Rauh Cooperative, Sedang Village, Badung Regency. 3) Competence and transformational leadership have a positive and significant simultaneous effect on employee performance at the Merta Rauh Cooperative, Sedang Village, Badung Regency. </em></p> I Gusti Bagus Wirya Gupta I Made Dwipayana ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-03-30 2024-03-30 10 1 1 12 10.47329/jurnal_mbe.v10i1.1264 PENGARUH NILAI PELANGGAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN KEDAI KOPI BANYUATIS DI KECAMATAN DENPASAR TIMUR https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1265 <p><em>The objective of this study is to investigate the interplay between customer value and customer satisfaction, customer value and customer loyalty, and customer loyalty. The research methodology employed in this study is causal quantitative in nature. All participants in this study are patrons of Kedai Kopi Banyuatis. The focal points of this study revolve around the following variables: customer value, customer satisfaction, and customer loyalty. One hundred illustrations were utilized in this study. Data is compiled through the use of a questionnaire and subsequently subjected to route analysis for analysis. The findings of this study demonstrate the following: (1) customer value and customer satisfaction have a significant and positive effect on customer loyalty; (2) customer value and customer satisfaction have a significant and positive effect on customer loyalty simultaneously; and (3) customer value and customer satisfaction have a positive and significant effect on customer satisfaction simultaneously.</em></p> I Kadek Masami Negara Bagus Arya Wijaya ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-03-30 2024-03-30 10 1 13 30 10.47329/jurnal_mbe.v10i1.1265 PENGARUH IKLIM ORGANISASI, WORK LIFE BALANCE DAN ETOS KERJA TERHADAP KINERJA PEGAWAI NEGERI SIPIL PADA DINAS PEKERJAAN UMUM DAN PENATAAN RUANG KOTA https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1266 <p><em>The purpose of this study was to determine the effect of organizational climate, work life balance and work ethic on the performance of civil servants at the Department of Public Works and Spatial Planning in Denpasar City. This study used observation, interview, questionnaire and documentation methods with a sampling technique, namely the proportional random sampling technique with a total sample of 56 employees. Data were analyzed using instrument test, classical assumption test, multiple linear regression analysis, coefficient of determination, t test and f test. The results of the analysis show that organizational climate, work life balance and work ethic simultaneously have a positive and significant effect on employee performance. Organizational climate has a positive and significant effect partially on employee performance. Work life balance has a positive and significant effect partially on employee performance. Work ethic has a partial positive and significant effect on employee performance at the Department of Public Works and Spatial Planning in the City of Denpasar.</em></p> Ni Wayan Regita Wulandari Octavianus Sumardana Pratama ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-03-30 2024-03-30 10 1 31 46 10.47329/jurnal_mbe.v10i1.1266 PENGARUH PENGAWASAN DAN KEPUASAN KERJA TERHADAP DISIPLIN KERJA PEGAWAI PADA DINAS PERHUBUNGAN KABUPATEN BANGLI https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1269 <p>The determinant of the success of a business lies in its human resources, improving the quality of human resources is based on increasing discipline which will have an impact on the ease of achieving business goals. Supervision and job satisfaction can have an influence on workers' sense of discipline. The Bangli Regency Transportation Service will be the place for the study, using census techniques, 89 employees were determined to be used as the reference group. The study material that has been collected will be processed using a multiple regression model, the results found show both individually and simultaneously a direct and real influence on increasing the workers' sense of discipline.</p> I Wayan Wiadnyana Putra I Dewa Agung Ayu Eka Idayanti ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-03-30 2024-03-30 10 1 47 63 10.47329/jurnal_mbe.v10i1.1269 PENGARUH KUALITAS LAYANAN DAN NILAI PELANGGAN TERHADAP KEPUASAN PELANGGAN PADA MING COFFEE AND EATERY DI DENPASAR https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1270 <p><em>The advantage of a company in winning the competition lies in customer satisfaction. Even in the midst of increasingly fierce business competition, the companies that are run are still able to survive and excel because customers feel they are getting the service they want. The formulation of the problem in this study is: Does service quality partially effect customer satisfaction at Ming Coffee and Eatery in Denpasar? Does customer value partially effect customer satisfaction at Ming Coffee and Eatery in Denpasar?</em><em> Does service quality and customer value simultaneously effect customer satisfaction at Ming Coffee and Eatery in Denpasar? The research objective was to analyze the effect of service quality partially on customer satisfaction at Ming Coffee and Eatery in Denpasar. To analyze the influence of customer value partially on customer satisfaction at Ming Coffee and Eatery in Denpasar. To analyze the effect of service quality and customer value simultaneously on customer satisfaction at Ming Coffee and Eatery in Denpasar. The number of samples was determined as many as 96 customer respondents at Ming Coffee and Eatery in Denpasar. Data were analyzed using multiple linear regression analysis. The results showed that service quality had a positive and significant effect on customer satisfaction at Ming Coffee and Eatery. Customer value has a positive and significant effect on customer satisfaction at Ming Coffee and Eatery. Service quality and customer value have a positive and significant effect on customer satisfaction at Ming Coffee and Eatery.</em></p> I Gede Sudana Anak Agung Istri Agung Ovy Dwijayanthi ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-03-30 2024-03-30 10 1 64 82 10.47329/jurnal_mbe.v10i1.1270 PENGARUH BRAND IMAGE, ONLINE CUSTOMER REVIEW DAN ONLINE CUSTOMER RATING TERHADAP KEPERCAYAAN KONSUMEN PADA SHOPEE DI DESA TEGAL TUGUKECAMATAN GIANYAR https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1278 <p><span class="s23"><span class="bumpedFont17">The study's objectives were to ascertain if brand image, online customer reviews, and online customer ratings had a concurrent, partial, and substantial impact on consumer trust in Shopee in Tegal Tugu Village, Gianyar District. By establishing criteria, such as customers who reside in the Tegal Tugu Village area of Gianyar District, have the Shopee application, have transacted using Shopee more than once, and are above the age of 17, the purposive sampling approach was used to calculate the number of sampl</span></span><span class="s23"><span class="bumpedFont17">es from 97 consumers. The traditional assumption test, multiple linear regression analysis, determination analysis, F-test analysis, and t-test analysis were all used to examine the data. The findings demonstrated that there was either a simultaneous or partial positive and substantial impact.</span></span></p> I Dewa Ayu Wulan Anggreni Bagus Arya Wijaya I Kadek Dwi Diatmika Anggun Wida Rizkianti ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-03-30 2024-03-30 10 1 83 99 10.47329/jurnal_mbe.v10i1.1278 PENGARUH CUSTOMER RELATIONSHIP MARKETING, PERSEPSI HARGA DAN KUALITAS PRODUK TERHADAP KEPUTUSAN PEMBELIAN KEJU PROCHIZ PADA PERUSAHAAN PT SINAR MAYURI KLUNGKUNG https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1279 <p><em>Understanding customer behavior when it comes to making purchases is a crucial step in business success. It helps companies better comprehend the market, optimize marketing strategies, and maintain a competitive edge. Managing customer relationships, aligning prices with perceived value, and offering high-quality products all contribute to optimizing customer purchases. This study aims to determine the influence of Customer Relationship Marketing, Price Perception, and Product Quality on the Purchase Decision of Prochiz Cheese at PT Sinar Mayuri, as well as to establish which factor dominates in optimizing the purchase decisions of Prochiz Cheese at PT Sinar Mayuri. Sampling was conducted using a saturated sample consisting of 78 respondents. Data collection methods included observation, interviews, literature review, and questionnaires. The data analysis technique used was multiple linear regression analysis. The study's findings indicate that there is a significant partial and simultaneous influence between Customer Relationship Marketing, price perception, and product quality on the purchase decisions of Prochiz Cheese at PT Sinar Mayuri Klungkung.</em></p> I Nyoman Dwi Arysna Mahendra Ni Putu Ayu Putri Wijayanthi ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-03-30 2024-03-30 10 1 100 116 10.47329/jurnal_mbe.v10i1.1279 PENGARUH RETURN ON ASSET (ROA), EARNING PER SHARE (EPS), DAN DEBT TO EQUITY RATIO (DER) TERHADAP HARGA SAHAM PADA PERUSAHAAN YANG TERDAFTAR DALAM INDEKS IDX30 DI BEI PERIODE 2018-2022 https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1280 <p><em>The movement of stock prices, reflected by company fundamental factors, can provide significant signals about the overall economic condition. Understanding company fundamentals is crucial for the public to make informed investment decisions, thereby maximizing returns through stock price movements. This research aims to discover the influence of Return on Assets (ROA), Earnings Per Share (EPS), and Debt to Equity Ratio (DER) on stock prices in companies listed in the IDX30 index on the Indonesia Stock Exchange (BEI) during the 2018-2022 period. The population used in this research accumulates to a total of 54 companies. The sample was determined using purposive sampling method, resulting in 19 companies. This research employs classic assumption tests and multiple linear analysis, asxwell as F-test and T-test in data analysis. The findings conclude thatxsimultaneously, Return on Assets (ROA), Earnings Per Share (EPS), and Debt To Equity Ratio (DER) have a positive and significant effect on stock prices. Partially, Returnxon Assets (ROA) has a positive and significantxeffect on stock prices, while Earnings PerxShare (EPS) and Debt To EquityxRatio (DER) do not have a significantxpartial effect onxstock prices.</em></p> I Gusti Agung Ayu Ratih Alviana Dewi Dewa Ayu Gita Angelina Pusparini ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-03-30 2024-03-30 10 1 117 133 10.47329/jurnal_mbe.v10i1.1280 PENGARUH KEPEMIMPINAN TRANSFORMASIONAL DISIPLIN KERJA DAN KOMPENSASI TERHADAP KINERJA KARYAWAN PADA CV RATNA BALI https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1281 <p>Factors that influence employee performance are transformational leadership, work discipline, and compensation. Ratna Bali with a sample of 35 respondents in this study. The data in this research was collected through questionnaires, processed and analyzed using the data analysis techniques used in this research, namely Validity Test, Reliability, Classical Assumptions, Multiple Linear Regression, Coefficient of Determination, F Test and t Test. Based on the results of research analysis, Transformational Leadership style has a positive and insignificant effect on employee performance at CV. Ratna Bali. Work discipline has a positive and significant effect on employee performance at CV. Ratna Bali. Compensation has a positive and significant effect on employee performance at CV. Ratna Bali. Simultaneously, transformational leadership, work discipline and compensation have a positive and significant effect on employee performance at CV. Ratna Bali. Suggestions for researchers for further research include the need for further research into other factors that also influence employee performance.</p> Ida Bagus Yogi Pratama Putra I Gede Budi Adi Kusuma ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-03-30 2024-03-30 10 1 134 152 10.47329/jurnal_mbe.v10i1.1281 PENGARUH WORK-FAMILY CONFLICT DAN BEBAN KERJA TERHADAP STRES KERJA PEGAWAI PADA UPTD. PELAYANAN TRANSPORTASI DARATDINAS PERHUBUNGAN DENPASAR https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1283 <p><em>The transportation system has a vital role in regional development, especially in Denpasar City. UPTD. Land Transportation Services Transportation Departement Denpasar is a government organitation that oversees this field, so to produce good service, need employees with good mentalality, including not experiencing work stress. This research aims to determine the effect of work-family conflict and workload on employee work stress at UPTD. Land Transportation Services Transportation Departement Denpasar. The data analysis technique used is multiple linear regression analysis. The research results show that work-family conflict and workload have a positive and significant effect on work stress, both partially and simultaneously. This means that the higher level of work-family conflict and workload, the level of employee work stress at UPTD. Land Transportation Services Transportation Departement Denpasar will also be higher, and vice versa.</em></p> Ni Ketut Ayu Kartini ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-08-30 2024-08-30 10 1 153 166 10.47329/jurnal_mbe.v10i1.1283