SURYAWAN, T. G. A. W. K.; YANI, N. K. M. DECODING EXCEPTIONAL FRONTLINE SERVICE PERFORMANCE: THE ROLES OF EMPLOYEE MOTIVATION AND NON-PHYSICAL WORK ENVIRONMENT AT BALI’S PREMIERJEWELLERY STORE. Jurnal Manajemen dan Bisnis Equilibrium, Denpasar, ID, v. 11, n. 1, p. 1–19, 2025. DOI: 10.47329/jurnal_mbe.v11i1.1368. Disponível em: https://ojs.unr.ac.id/index.php/Equilibrium/article/view/1368. Acesso em: 17 oct. 2026.